Frequently Asked Questions
Everything you need to know about your FlavCity style journey.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. You can track your shipment using the link provided in your shipping notification email, which is sent as soon as your items leave our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Do you ship internationally?
Yes, FlavCity ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
What materials are used in FlavCity apparel?
We prioritize premium, sustainable materials including organic cotton, recycled polyester, and high-grade linen to ensure both comfort and durability in every piece.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.