Returns & Exchanges

At FlavCity, we want you to love your fashion finds as much as we do, which is why we offer a 30-day window for hassle-free returns on all unworn items. If your order isn't the perfect fit or style, simply follow our streamlined process to initiate a return or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location, ensuring all original tags are attached and the garment is in its original condition.

4

Receive Your Refund

After our warehouse team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing